I have a knack of getting to the bottom of difficult conversations and situations.
95% of conflict can be avoided by having the right conversation.
Here’s the truth – the reason things end up in court is because we have not been taught the skills to deal with difficult relationships and situations, and we end up having a messy, painful and divisive conversation.
This is where I come in. I have studied extensively the mechanics of good communication and it is my passion to help people have conversations that matter.
I help families navigate the difficult situations with warmth, clarity and integrity.
Hi, I’m Laing, mediator and communication educator. I have a natural ability to hold multiple perspectives at once. I tune into the unspoken dynamics beneath the surface of the conversation — needs left unmet, boundaries overlooked, and assumptions silently driving behaviour. I unravel the deeper layers of dialogue, where judgments, expectations, and emotional undercurrents shape the way people relate. Then I help you come up with a personalised plan to address that conflict.
Why work with me
I don’t just offer tools — I offer deep listening and empathy. I bring insight into human behaviour, grounded communication skills, and a systems-thinking approach that helps you see the full picture of what’s really going on. Clients often tell me they feel deeply seen — sometimes for the first time in a long time — and leave our sessions with clarity, relief, and renewed energy for situations they thought were stuck.
This work isn’t just what I do — it’s who I am. I approach every conversation with authenticity, integrity, and respect for the complexity of human relationships. My goal is not to fix you or force an outcome, but to create the kind of space where real shifts can happen. Whether you’re navigating personal, family, or workplace conflict, I offer grounded guidance that honours your values — and helps you find your way forward.
